Allô: AI Second Business Phone
  1. Webhooks
Allô: AI Second Business Phone
  • SMS
    • Send SMS
      POST
    • Send Bulk SMS
      POST
  • Webhooks
    • New Call Processed
      POST
    • New SMS Processed
      POST
  1. Webhooks

New Call Processed

Webhook
POST
New Call
This webhook is triggered when a new call is processed in Allô, either inbound or outbound.

Request

None

Responses

🟢200Success
application/json
Body

Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://your-api-server.com'
Response Response Example
{
    "topic": "CALL_RECEIVED",
    "body": {
        "start_date": "2025-09-15T16:45:00Z",
        "recording_url": "https://example.com/recordings/abc123.mp3",
        "from_number": "+15555555555",
        "from_name": "John Doe",
        "to": "+16666666666",
        "to_name": "Jane Smith",
        "length_in_minutes": 5.50,
        "length": "5m30s",
        "call_category": "support",
        "summary": "**Summary:** We discussed the current billing issues in detail, including discrepancies in recent invoices and pending payments. Action items and next steps were outlined to resolve these issues efficiently.",
        "one_sentence_summary": "Billing issue resolved and follow-up scheduled.",
        "transcriptions": [
            {
                "source": "USER",
                "time": "2025-09-15T16:45:01Z",
                "text": "Hello, this is John. I have a question about my invoice."
            },
            {
                "source": "AGENT",
                "time": "2025-09-15T16:45:05Z",
                "text": "Hi John, I can help with that."
            },
        ],
        "concatenated_transcript": "Hello, this is John. I have a question about my invoice. Hi John, I can help with that.",
        "type": "OUTBOUND"
    }
}
Modified at 2025-09-15 21:10:44
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